Alteryx Migration to ELA - Your computer is not connected to your License Server

[Francesco07]

Dears,

I’m trying to migrate to ELA.

After downloading the updated software, I have issues in adding the new license I received.

Apparently I cannot copy paste the url of the new license and click on connect.

Before I had an offline license, while now the company has migrated to ELA and requested me to deactivate my previous license and add a server license.

As I really need Alteryx designer to complete the year financial close in the next days, could you urgently support me in setting up the new license?

Thanks

KR
Francesco